Our process

When building with NSync your journey will be smooth and stress-free. Learn about our detailed process below.

1. Understanding you and your why

Our priority is understanding your WHY. ‘Why’ you are wanting to renovate, extend or build a new home? This allows us to truly understand your needs, ideas, passions and budget, so that we can align them with exactly why you are building, helping determine the detail that goes into your home. We will happily offer ideas, experiences and information; however, our main goal is to make it all about you.

2. Pre D.A. or C.D.C. process

Whether you are at the planning stage or have plans already drawn up, we encourage you to come to us so we can discuss the possibility of building or renovating your home to ensure a successful outcome. If you do not have any plans at this stage, we can recommend some architects and designers that can assist with this process. If you do have plans, but require engineering drawings, a surveyor, certifier or any other reports, we can assist in recommending businesses that can help in these areas.

3. The D.A. or C.D.C process

Your architect or designer will arrange everything that is required for your council submission. We will also discuss with you how the Development Application (DA) or Complying Development Certificate (CDC) process works and what will be involved in the building journey to complete your new home or renovation. The DA will be submitted to the council and can take roughly 6-10 weeks (subject to council conditions and requirements). Upon DA approval, we will lodge the CC application to a private certifier which can take up to 2 weeks, subject to DA conditions. CDC submissions only need to go through a certifier, and Melissa can walk you through and assist in all areas of collecting information and submitting on your behalf. This process can take approximately 3-4 weeks from date of submission.

4. The detail in your project

While your job is in council or with the certifier, we will make the most of the time to go through your selections in detail. The selections process is one of the most exciting and fun steps of renovating or building your new home. We will guide you through this process, getting you together with an interior designer to help you select your interior and exterior colours, fixtures and finishes in your home that reflect your unique needs and lifestyle. However, if this is something you would love to do yourself, we can put you in contact with our fantastic suppliers for you to visit and select items at their showrooms.

5. Post selections

Once your design and selections process are completed in full, this gives us everything required to schedule your home accurately. We will also adjust any pricing at this stage if you have decided to upgrade anything or make any changes. Please note, it is you that determines the final price from here on depending on your final selections.

6. Contract signing

This is the step where everything starts to become a reality! For your peace of mind, we will prepare a comprehensive contract to outline every detail of your project. This forms your building contract with all the necessary insurances, timing and detailed personal requests you have made.

7. Deposit

We have now issued your Home Building Compensation Cover (known as Home Warranty Insurance) which covers you for 6 years structurally after your project is complete and now you are ready to go. All we need now is a deposit which is a percentage of the total contract value. Part of this payment covers preliminary items, ordering of materials and a good part of the first stage of building.

8. Construction

The construction of your new project can begin as soon as we have obtained a construction certificate from Council or the certifier. An additional detailed work schedule is updated and adhered to, streamlining the process and outlining updated time frames. You will be notified regularly with photos and descriptive updates of your project and sometimes, we will send you tasks to be completed along the way. Site meetings and walk throughs can be organised at a suitable time so we can keep you up to date and you can see the progress of your project. Chris oversees every job so you can rest assured that everything will run smoothly and professionally.

9. Handover

On completion of your new project, you will be invited to attend a final walk through inspection of your home with Chris. Once you are completely happy with the finished product, we will provide you with a complete home owner’s manual which contains warranties, certificates and maintenance information and then of course keys to your beautiful home.

10. Post construction

After we have handed over your new home, our relationship doesn’t end there! Chris and Melissa will be on call at any time there are concerns or issues you may have. However, after 12 months Chris likes to do a check of your home after it has had time to settle and be lived in.

Testimonials

  • I'd highly recommend NSYNC for any renovation or knockdown rebuild. Chris and Mel are an awesome partnership. Together leading a great team. Chris is on the tools and focussed on leading his crew to build with quality and at the right pace. Chris can also ensure the plans and build can adapt as the home 'comes to life'. Creating a neighbourly, safe, fun and professional atmosphere for all trades involved. Mel supports from the office and on site (as required). Enabling client access, communication, pricing, contracts and all the other admin that is required for any project. This means most client questions can be dealt with, without impacting Chris and the teams 'tool time'.

    Peter McLucas

  • I recommend NSYNC Constructions to anyone who is looking for a professional and personable contractor in the general building and/or landscaping field. I am happy to meet with any potential clients to confirm the content of this reference.

    Richard Smith, Balgowlah

  • We used Chris and his team at NSync to do a major renovation of our older style 3 bedroom, 1 bathroom house in late 2014 / early 2015. Within 5 months they successfully added on a second storey, built a carport, fit a new kitchen, gutted the laundry, completely overhauled our back deck, built a BBQ area out the back, & built a walkway along the side of the house. Our house is now a beautiful & modern 5 bedroom, 3 1/2 bathroom home, with undercover parking for 2 cars. Chris, his wife Mel, and the whole team at NSync were an absolute pleasure to work with throughout every step of the process, from our very first meeting, to our celebratory BBQ at the completion of the build. Chris’ attitude was very much “we’ll find a way to make it happen, no problem” with every single detail along the way. We can’t speak highly enough about Chris, Mel and all of the guys working for him. We’d be more than happy to recommend Chris and the NSync team to anyone looking to renovate their home.

    Saskia & Anton Brown

  • Even before we signed on with NSYNC the advice and consultation was so helpful. Throughout the process, Chris communicated with us every step of the way and patiently explaining decisions that needed to be made. Chris has a very high attention to detail and quality and this was seen consistently throughout the house. He works with a great team and made our experience so much more enjoyable and far less stressful. Morgan, Doug, Jason, Geoff, Luke, Joel and the team all bring a huge amount of experience, quality and creativity to the build. One of the advantages that NSYNC bring to the process is the involvement of Mel. She is generous with her time, support and knowledge before and during the build. My husband and I would not hesitate to recommend Chris and Mel and the team at NSYNC and would work with them again in a heartbeat.

    Lisa Gooch

  • Just a short note of thanks to you, Rob and Guy for the outstanding effort on the recent change room upgrade at Sydney University. Our client was suitably impressed by the team's commitment to both programme and communication. We look forward to the opportunity of working with NSYNC again in the near future.

    Peter Delohery, CMS Consulting

  • Professional, reliable and hard working team. Highly recommend NSync Constructions for any building renovation project.

    Simone Lund

  • Thanks Chris for a great job. A great improvement over the original.

    Tony Tenney

  • A good build isn't just one where the builder executes precisely what's on the drawings. NSync took time to offer additional view points, adjust bits here and there in talking with us, study rooflines, windows positions and more, to make it feel like a home, not just a construction. Importantly, the working relationship was fantastic, where a lot of our changes were accommodated, most of the time without a $ variation, and where it was warranted, all the cost options were put to us quickly and with sensible options. Lastly, what a great team of folks on site, respected our dog our kids - and our space, very tidy each day and very friendly.

    Will Beaumont

  • The quality of professionalism and workmanship by the NSYNC team was without compromise. They were punctual, easy to work with and highlighted any issues with the Site Manager ahead of time. They brought a collaborative approach to the project. We have already engaged them to work on another project with us and am sure there will be many more to come.

    Tanya Martin, Yunken

  • Chris and Mel Snel who lead the NSync Team are a joy to work with! A professional team throughout the process. Great communication which is key. Fantastic advice around product options and overall design. If you are new to the building process they are able to connect you with the right people within the industry as well as offering a fully serviced construction experience. I would recommend their services to anyone about to embark on home renovations. Happy clients share their positive experiences.

    Mardi Fry